Cancellation, No Show and Refund Policy
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If you have decided to cancel your reservation or need to re-schedule, please call reservations at 808-667-5565 or you may send your request through our Contact Us form.
All tour cancellations must be made 5-days prior to the tour date.
Any cancellation within a 5-day period of the scheduled tour date, is subject to a $50 cancellation fee per person.
You may re-schedule based on availability, 48-hours notice is required.
No refund will be issued if you cancel a re-scheduled tour.
There will be 100% charge for No Show. (If you do not show up for the scheduled tour, no refund will be issued)
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These excursions are NOT recommended for pregnant women, people with bad backs, or children under the age of Five years.
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